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Why Indyasoft ?
Services offered by Indyasoft
The Pre-Billing Process at Indyasoft
Advantages of Outsourcing
Communications
  

Why Indyasoft ???

Today's medical billing industry is a highly competitive environment. Indyasoft has made investments in technology, methodology and people has gained expertise by obtaining US training in all aspects of medical billing. Our knowledge in medical billing and technology can help you obtain a COMPETITIVE EDGE and you can SAVE on your current staffing related expenditures.

Indyasoft has the latest technology accompanied by skilled personnel for outsourcing billing process from India. With Digitally encrypted data circuits connecting the Indyasoft California Head Office with New Delhi, India’s offshore site, the transfer of dedicated data to the staff in India is made possible. Indyasoft also adapts to any software that the client has without the client having to purchase new software to accommodate the billing process.

Indyasoft believes in working with successful billing companies, using their existing systems and software to give them prompt turnaround time on their data processing functions with assurance of a high quality product.  

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Services offered by Indyasoft to Billing Services:

Comprehensive training programs allows Indyasoft to offer a variety of medical billing services as follows:

      images/rainbow1.gif (871 bytes)  Data Entry

      images/rainbow1.gif (871 bytes)  Working - Accounts Receivable

Our qualified staff is fully trained in regulations pertinent to Medicare, Medicaid, Blue Cross/Blue Shield, Managed Care, Third Party Liability, Workers Compensation, Preferred Provider Organizations and have a complete understanding of CPT, HCPC, ICD-9 coding Level I, II, III as well as having the ability to identify data as relates to submitting a clean insurance claim for reimbursement by insurers.

A 100% quality control program is instituted on start up of a new client contract to assure the agency of accurate data entry to specifications as initially outlined. Then a random program is maintained as a mechanism to monitor staff and for ongoing personnel training.

Productivity statistics are compiled and communicated with the client as a tool for their calculations in measuring the outsourcing arrangement. Indyasoft is sure the outcome will provide the customer with a higher quality product with reduced cost.

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The Pre Billing Process at Indyasoft 

The Indyasoft billing process requires very little from the client and has many advantages like cost, time control with no special software required.

Indyasoft insists that the client dedicates a system with access to file uploading, downloading, maintenance and assign a first point contact person for communication between both the offices. The client, if necessary, should submit also a profile of a practice with any specific billing.

We follow the following steps in ensuring stringent quality of the information we get from the clients.

 images/rainbow1.gif (871 bytes) First of all, the information is sorted out and totaled. 

images/rainbow1.gif(871 bytes) All documents are then scanned in the 'tif' format and saved with a specific batch number. 

 images/rainbow1.gif (871 bytes) After automatic downloading of all the files, they are printed, checked and filed. 

 images/rainbow1.gif(871 bytes) A transaction journal is printed for each batch and the entries are checked against the source document for quality assurance. 

 images/rainbow1.gif (871 bytes) Both companies do a review of the updated spreadsheets and the fields relevant to each. 

 images/rainbow1.gif (871 bytes) All electronic documents are preserved for about 120 days unless otherwise specified with all paper documents being destroyed.

 Email, fax and voice are the means of communication with clients. Templates and protocols have been developed to streamline the everyday communication process.

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Advantages of Outsourcing :

Indyasoft's offshore processing center is strategically located in New Delhi, India. Our low cost structure allows Indyasoft to offer US billing agencies a reduction in their staff operating expenses by outsourcing their data entry to qualified team members who have expertise in the medical billing field. The Indyasoft corporate framework was designed to identify and encompass clear demonstrated guidelines as an assurance to US billing companies that Indysoft is committed

Legal Certifications

Advanced Technology

images/rainbow1.gif(871 bytes) Human Resources

images/rainbow1.gif (871 bytes) Clear understanding of billing agent's needs

images/rainbow1.gif (871 bytes) Methods to resolve issues quickly and fairly

images/rainbow1.gif (871 bytes) Financial Stability

images/rainbow1.gif (871 bytes) Cultural Fit

images/rainbow1.gif (871 bytes) Reasonable price

images/rainbow1.gif (871 bytes) Performance measures

images/rainbow1.gif (871 bytes) Communication, initial and ongoing

images/rainbow1.gif (871 bytes) Site visits

images/rainbow1.gif (871 bytes) Contract agreement - with service levels and consequences

images/rainbow1.gif (871 bytes) Dynamic, India operations structure and systems mirrored to US operations needs

images/rainbow1.gif (871 bytes) Data confidential, retention, destruction protocols

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Communications :

Communication between Indyasoft's Indian and US office happens thru dedicated lease lines and implementing 112 bit encryption of data. Backup ISDN lines thru different ISP’s make the operations 100% uptime.

The data is encrypted before sent by the Indyasoft Offices to the Clients offices. The Clients decrypt the data for the processing, ensuring maximum safety over internet transfers. The porting of data happens on High secured NT servers with 99.9% uptime to support seamless data transfers between locations along with high security.

Download Presentation for Billing Services

images/rainbow1.gif (871 bytes)  Yes, I have Powerpoint installed.

images/rainbow1.gif (871 bytes)  No, I do not have Powerpoint installed.

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