
I
Why Indyasoft ?
Services offered
by Indyasoft
The Pre-Billing Process at Indyasoft
Advantages
of Outsourcing
Communications
Why Indyasoft ???
Today's medical
billing industry is a highly competitive environment. Indyasoft has made investments in
technology, methodology and people has gained expertise by obtaining US training in all
aspects of medical billing. Our knowledge in medical billing and technology can help you
obtain a COMPETITIVE EDGE and you can SAVE on your current staffing related expenditures.
Indyasoft has the
latest technology accompanied by skilled personnel for outsourcing billing process from
India. With Digitally encrypted data circuits connecting the Indyasoft California Head
Office with New Delhi, Indias offshore site, the transfer of dedicated data to the
staff in India is made possible. Indyasoft also adapts to any software that the client has
without the client having to purchase new software to accommodate the billing process.
Indyasoft believes
in working with successful billing companies, using their existing systems and software to
give them prompt turnaround time on their data processing functions with assurance of a
high quality product.
Services offered by Indyasoft
to Billing Services:
Comprehensive
training programs allows Indyasoft to offer a variety of medical billing services as
follows:
Our qualified staff
is fully trained in regulations pertinent to Medicare, Medicaid, Blue Cross/Blue Shield,
Managed Care, Third Party Liability, Workers Compensation, Preferred Provider
Organizations and have a complete understanding of CPT, HCPC, ICD-9 coding Level I, II,
III as well as having the ability to identify data as relates to submitting a clean
insurance claim for reimbursement by insurers.
A 100% quality
control program is instituted on start up of a new client contract to assure the agency of
accurate data entry to specifications as initially outlined. Then a random program is
maintained as a mechanism to monitor staff and for ongoing personnel training.
Productivity statistics are compiled and communicated with the client as a tool for their calculations in measuring the outsourcing arrangement. Indyasoft is sure the outcome will provide the customer with a higher quality product with reduced cost.
The Pre Billing Process at Indyasoft
The Indyasoft
billing process requires very little from the client and has many advantages like cost,
time control with no special software required.
Indyasoft insists
that the client dedicates a system with access to file uploading, downloading, maintenance
and assign a first point contact person for communication between both the offices. The
client, if necessary, should submit also a profile of a practice with any specific
billing.
We follow the
following steps in ensuring stringent quality of the information we get from the clients.
All documents
are then scanned in the 'tif' format and saved with a specific batch number.
After
automatic downloading of all the files, they are printed, checked and filed.
Both
companies do a review of the updated spreadsheets and the fields relevant to each.
Email, fax and voice are the means of communication with
clients. Templates and protocols have been developed to streamline the everyday
communication process.
Advantages of Outsourcing :
Indyasoft's
offshore processing center is strategically located in New Delhi, India. Our low cost
structure allows Indyasoft to offer US billing agencies a reduction in their staff
operating expenses by outsourcing their data entry to qualified team members who have
expertise in the medical billing field. The Indyasoft corporate framework was designed to
identify and encompass clear demonstrated guidelines as an assurance to US billing
companies that Indysoft is committed
Legal
Certifications
Advanced Technology
Clear
understanding of billing agent's needs
Methods to
resolve issues quickly and fairly
Communication,
initial and ongoing
Contract
agreement - with service levels and consequences
Dynamic,
India operations structure and systems mirrored to US operations needs
Data
confidential, retention, destruction protocols
Communications :
Communication
between Indyasoft's Indian and US office happens thru dedicated lease lines and
implementing 112 bit encryption of data. Backup ISDN lines thru different ISPs make
the operations 100% uptime.
The
data is encrypted before sent by the Indyasoft Offices to the Clients offices. The Clients
decrypt the data for the processing, ensuring maximum safety over internet transfers. The
porting of data happens on High secured NT servers with 99.9% uptime to support seamless
data transfers between locations along with high security.
Download Presentation for Billing Services
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